Storecall

Stop Managing Stores
Through WhatsApp and Spreadsheets

Storecall replaces scattered WhatsApp groups, paper checklists, and shared spreadsheets with one place for daily store checks, issue tracking, approvals, and real-time visibility across every location.

Retail store audit and daily checklist management dashboard for multi-site operations
Trusted across industries
Retail
Manufacturing
Logistics
Food Service
Facilities
GDPR Ready
The Difference

Why Spreadsheets and WhatsApp Can't Run Multi-Store Retail

Paper checklists, WhatsApp groups, and shared spreadsheets create unreliable reporting, inconsistent store execution, and costly blind spots that head office only discovers when it's too late.

Before

Without Structure

  • No reliable proof that daily store routines were actually completed
  • Regional managers discovering compliance failures days or weeks too late
  • Inconsistent execution between stores, shifts, and staff — with no way to compare
  • Missing photos and incomplete evidence when auditors or head office ask questions
  • Equipment breakdowns, leave requests, and repair approvals lost in WhatsApp threads
  • Constant reactive firefighting instead of proactive, data-driven control
After

With Storecall

  • Daily store checklists and audits completed consistently across every location
  • Real-time dashboards giving HQ, regional, and area managers instant visibility
  • Overdue tasks and open issues surfaced automatically — nothing falls through
  • Structured photo evidence for compliance, brand standards, and store inspections
  • Overdue issues automatically escalate to the right manager — no manual chasing needed
  • Full traceability for operational breakdowns, repeat issues, and corrective actions
Proven Outcomes

Measurable Results Across Your Store Network

Real outcomes when daily store operations move out of WhatsApp groups and spreadsheets into one structured, visible system.

0%
Store Compliance Rate
Daily store checklists and audits completed consistently — giving head office confidence that every location is meeting brand and operational standards.
0%
Tasks Completed on Time
Store routines, opening checks, and corrective actions completed on schedule — without managers having to chase updates.
0hr
Average Approval Turnaround
Store-to-head-office requests — refunds, stock transfers, repair approvals — decided the same day instead of sitting in email for days.
0+
Stores on One System
Every location follows the same daily routines, with regional and area managers seeing compliance and issues in real time.
0%
Issue Re-Open Rate
When corrective actions are assigned with clear ownership, photos, and due dates, issues get fixed properly the first time.
0%
Full Audit Trail
Every store check, approval decision, and issue resolution is logged with timestamps and evidence — ready for any compliance review.
Three Core Workflows

Store Audits, Issue Tracking, and Approvals — In One Place

Daily store checklists, compliance audits, issue tracking, and approval workflows — built for multi-site retail where consistency across locations, real-time visibility, and fast decision-making matter most.

1

Store Audits

Standardize Quality · Track Compliance

Give store leaders and area managers structured, repeatable audits that keep operational standards, cleanliness, safety, and brand execution consistent across all locations—captured with evidence and full traceability.

100%
Documented
Every
Issue Tracked
Operational standards auditsDaily store readiness checksHealth & safety compliance audits
2

Store Logs

Track Everything · Nothing Gets Lost

Capture day-to-day operational issues in a structured and trackable log—ensuring problems are flagged early, assigned quickly, and resolved with full visibility across HQ and regional managers.

0
Lost Issues
100%
Visibility
Equipment breakdownsCleanliness or hygiene failuresDelivery discrepancies
3

Retail Approvals

Faster Decisions · Complete Transparency

Digitise store-to-HQ approvals so decisions happen faster and with full context—reducing delays, eliminating lost emails, and ensuring every approval has a clear audit trail.

3hr
Avg Time
76%
Approval Rate
Discount or refund approvalsOperational exception requestsCapex and store repair approvals

Every Issue Tracked Until Resolved

Problems don't disappear into email threads or WhatsApp groups. Every finding, every request, every handover is captured, assigned, and tracked through to completion—with complete visibility along the way.

15,469+ submissions processed and tracked
Average decision time: 3 hours, not days
100+ locations with unified visibility
100% audit trail for compliance
Multi-store audit compliance tracking and issue resolution workflow
Status
Completed
Compliance
94.2%
How It Works

How Multi-Site Retail Teams Use Storecall Every Day

Retail groups use Storecall to keep every store aligned on daily checklists, brand standards, and head office directives — so execution gaps are visible and corrective actions happen fast.

Consistent Daily Store Routines

Digitise opening, closing, merchandising and housekeeping checks so every store follows the same playbook every day.

Regional & Area Manager Checks

Give area managers structured store-visit templates that surface issues, assign actions and track follow-ups with full transparency.

HQ-to-Store Execution Tracking

Track campaign rollouts, directives and training tasks with live visibility into which stores are done and which need follow-up.

Want to see how Storecall fits your specific needs?

Platform Capabilities

Everything You Need to Keep Every Store on Standard

Standardise daily store checklists, compliance audits, and issue resolution across every location — so every store operates consistently, stays compliant, and gives head office the real-time visibility to maintain brand standards.

Structured Store Checks with Photo Evidence

Store compliance

Daily opening checks, merchandising audits, till cash-ups, and hygiene inspections — all completed digitally with photos, timestamps, and full accountability.

Clear Accountability from Store Floor to Head Office

Accountability

Every store check, issue, and approval has an owner and a status. Regional managers see exactly what’s done and what’s outstanding across their stores.

Daily Routines That Run Themselves

Consistency

Opening and closing checklists, weekly audits, and brand-standard reviews appear automatically on schedule — no reminders needed from managers.

Automated Follow-Up Until Every Issue Is Resolved

Follow-through

Equipment breakdowns, customer complaints, and compliance gaps get tracked from the moment they’re logged until someone fixes them. Nothing gets lost.

Store-to-HQ Approvals in Hours, Not Days

3hr avg decision

Discount approvals, stock transfers, repair requests, and operational exceptions — submitted with full context and decided the same day.

Real-Time Visibility Across Every Store

Full visibility

Head office and area managers see compliance scores, overdue tasks, and recurring issues across the entire network — without waiting for weekly reports.

15K+
Submissions
3hr
Avg Decision
100+
Locations
76%
Approval Rate
Beyond Checklists

Dashboards & Document Management for Retail

Turn store audit data into actionable insights with configurable dashboards, and keep SOPs and brand standards where every store team can access them.

Store Performance Dashboards

Build dashboards that show head office and regional managers exactly how every store is performing — compliance scores, task completion rates, issue resolution times, and trends across the network.

Store compliance score tracking
Audit score trends by region
Task completion rate monitoring
Time-to-resolve by store
Regional performance comparisons
Weekly reports auto-emailed to area managers

SOP & Brand Standards Library

Keep brand guidelines, operational procedures, and compliance documents where every store team can access them. Link SOPs to daily checklists so teams always reference the latest standards before completing their checks.

Version-controlled brand standards
Read confirmation for compliance
Link SOPs to store checklists
Mandatory reading before audits
Group-based access by region
Automatic update notifications
Retail Teams

One Platform for Every Store and Region

Deploy Storecall across your entire retail network with simple per-user pricing — no hidden modules, no add-ons. Daily store checklists, compliance audits, issue tracking, approvals, and reporting all included from day one.

Starter

Full platform access for up to 10 users

R2,500/ month

Up to 10 users · All features included

  • All platform features included
  • Audits, logs, approvals & actions
  • Schedulers, reports & dashboards
  • Standard support
Most Popular

Growth

Per-user pricing as your team scales

R249/ user / month

11+ users · Billed per user

  • All platform features included
  • Audits, logs, approvals & actions
  • Schedulers, reports & dashboards
  • Priority support

Enterprise

Volume pricing for large-scale operations

R199/ user / month

100+ users · Custom billing

  • All platform features included
  • Dedicated account manager
  • Custom implementation support
  • SLA guarantees

How it works: The Starter plan is R2,500/month and covers up to 10 users with every feature included. When your team grows beyond 10, you move to Growth — simple per-user pricing at R249/user. Organisations with 100+ users benefit from volume pricing at R199 per user. All plans include a 30-day free trial with no credit card required.

FAQ

Frequently Asked Questions

Everything you need to know about Storecall

Storecall is a connected operations platform that brings your daily workflows—like audits, issue logs, and approvals—into one structured system. It replaces scattered communication, spreadsheets, and manual tracking with a clear, accountable process your whole team can follow.

Still have questions?

Can't find the answer you're looking for? Our team is here to help.

Ready to Run Every Store
To the Same Standard?

Join multi-site retail teams using Storecall for daily store checklists, compliance audits, issue tracking, and real-time visibility across every location. Start your free trial today — no credit card required.

30-day free trial
No credit card required
Setup support included
Cancel anytime
3hr Avg Decisions
Decisions in hours, not days
100+ Locations
Coordinated through one system
15K+ Workflows
Processed without manual tracking