Storecall

Stop Discovering Delivery Failures
After the Customer Complains

Storecall gives warehouse, fleet, and distribution teams one place for dock checks, delivery exceptions, vehicle inspections, and route issues — so operations leadership gets real-time visibility across every hub and depot.

Logistics warehouse inspection and delivery exception tracking dashboard
Trusted across industries
Retail
Manufacturing
Logistics
Food Service
Facilities
GDPR Ready
The Difference

Why Spreadsheets and WhatsApp Can’t Coordinate a Distribution Network

Spreadsheets, WhatsApp and disconnected systems create blind spots from warehouse to last mile, driving delays, missed SLAs and lost accountability.

Before

Without Structure

  • No real-time visibility into where delays or issues are occurring
  • Delivery exceptions discovered only after customer complaints
  • Drivers reporting via inconsistent channels like WhatsApp or voice notes
  • Warehouse checks missed or completed without traceability
  • Slow escalation of high-impact operational breakdowns
  • Fleet repair approvals, overtime requests, and claims decisions sitting in someone’s inbox for days
After

With Storecall

  • Standardised inbound and outbound checks across all facilities
  • Real-time visibility into exceptions, bottlenecks, and delays
  • Traceable reporting for delivery issues, damages, and route problems
  • Consistent safety and compliance routines across sites and teams
  • Automated escalation for urgent operational or delivery-impacting issues
  • Weekly compliance reports and exception summaries auto-delivered to operations leadership — no spreadsheet compilation needed
Proven Outcomes

Measurable Results Across Your Distribution Network

Real outcomes when warehouse checks, delivery exceptions, and fleet inspections move out of scattered tools into one structured, visible system.

0%
On-Time Checks Completed
Dock inspections, vehicle checks, and warehouse routines completed on schedule across every hub and depot.
0%
Exceptions Resolved on Time
Delivery failures, route issues, and warehouse exceptions resolved before they affect SLAs or customer satisfaction.
0hr
Average Decision Turnaround
Route changes, carrier adjustments, and claims decisions made the same day instead of stalling in email threads.
0+
Sites Coordinated
Warehouses, depots, hubs, and fleet teams all operating from one system with shared visibility for operations leadership.
0%
Route Disruption Rate
When exceptions are flagged immediately and resolved fast, fewer disruptions cascade across the network.
0%
Full Audit Trail
Every inspection, exception, and resolution logged with timestamps — ready for compliance reviews and SLA reporting.
Three Core Workflows

Workflows that Keep Your Network Moving

One system to coordinate checks, exceptions, and operational decisions across warehouses, hubs, fleets, and last-mile teams.

1

Warehouse & Fleet Audits

Standardize Quality · Track Compliance

Standardise safety, readiness, and compliance audits across all facilities, vehicles, and operational areas to keep every movement controlled and predictable.

100%
Documented
Every
Issue Tracked
Inbound & outbound dock checksRacking & storage inspectionsVehicle, trailer, and forklift safety checks
2

Operational Issue Logs

Track Everything · Nothing Gets Lost

Capture and track exceptions, delays, damages, and disruptions across your network—ensuring full traceability and fast escalation before SLAs are impacted.

0
Lost Issues
100%
Visibility
Delivery and route exceptionsMissed collections or failed handoffsDamage or contamination reports
3

Operational Approvals

Faster Decisions · Complete Transparency

Digitise and accelerate high-impact operational decisions with traceable approvals—keeping your supply chain moving without bottlenecks or ambiguity.

3hr
Avg Time
76%
Approval Rate
Route changes or reassignmentsClaims, credits, and loss investigationsSpecial handling or temperature-control requests

Every Issue Tracked Until Resolved

Problems don't disappear into email threads or WhatsApp groups. Every finding, every request, every handover is captured, assigned, and tracked through to completion—with complete visibility along the way.

15,469+ submissions processed and tracked
Average decision time: 3 hours, not days
100+ locations with unified visibility
100% audit trail for compliance
Warehouse and fleet inspection tracking workflow
Status
Completed
Compliance
94.2%
How It Works

How Logistics Teams Use Storecall Every Day

Warehouse supervisors, fleet managers, dispatch teams, and operations leadership use Storecall to replace scattered exception reports with one structured system — so the whole network runs predictably.

Warehouse Task Management

Assign and track picking, packing and shipping tasks with clear priorities and real-time progress.

Delivery & Route Coordination

Give drivers and dispatchers a structured way to log exceptions, delays and issues so nothing gets lost in chats.

Inventory & Accuracy Checks

Schedule cycle counts, receiving audits and reconciliation tasks to keep inventory accurate across locations.

Want to see how Storecall fits your specific needs?

Platform Capabilities

Everything You Need to Coordinate Warehouses, Hubs & Fleets

Standardise inbound/outbound checks, warehouse routines, delivery exceptions, safety inspections, and corrective actions—unifying stock, fleet, and hub operations in one system.

Structured Dock Checks & Vehicle Inspections

Compliance

Inbound/outbound checks, vehicle safety inspections, and yard walk-arounds — all completed digitally with photos, timestamps, and accountability.

Clear Accountability Across the Network

Accountability

Every delivery exception, warehouse issue, and fleet incident has an owner and a status. Operations leadership sees what’s resolved and what’s outstanding.

Warehouse & Fleet Routines That Run on Schedule

Consistency

Dock checks, vehicle inspections, and inventory counts appear automatically — so safety and readiness never depend on memory.

Delivery Exception & Damage Tracking

Follow-through

Route failures, short deliveries, and damage reports get logged immediately and tracked until resolution — with full traceability.

Operational Decisions in Hours, Not Days

3hr avg decision

Route changes, carrier adjustments, and claims decisions — submitted with full context and decided the same day.

Real-Time Visibility Across Hubs & Depots

Full visibility

Operations leadership sees compliance, exceptions, and fleet status across the entire network — without waiting for spreadsheet updates.

15K+
Submissions
3hr
Avg Decision
100+
Locations
76%
Approval Rate
Beyond Checklists

Dashboards & Document Management for Logistics

Turn operational data into network-wide insights with configurable dashboards, and keep safety procedures and compliance documents where every hub and fleet team can access them.

Network Operations Dashboards

Build dashboards that show operations leadership how every hub, depot, and fleet is performing — exception rates, compliance scores, resolution times, and delivery trends.

Exception rate by lane/hub
Vehicle compliance tracking
Delivery issue resolution times
Site readiness scoring
Fleet adherence monitoring
Weekly exception reports auto-emailed to ops leadership

Safety & Compliance Document Library

Keep safety procedures, vehicle check guides, warehouse SOPs, and compliance policies where every driver, operator, and supervisor can access them.

Version-controlled safety guides
Read confirmation for drivers
Link procedures to vehicle checks
Mandatory reading before dispatch
Hub-based access control
Automatic update notifications
Logistics & Distribution

One Platform for Warehouses and Fleets

Track issues, actions, and network-wide performance with transparent pricing that scales naturally with your operations.

Starter

Full platform access for up to 10 users

R2,500/ month

Up to 10 users · All features included

  • All platform features included
  • Audits, logs, approvals & actions
  • Schedulers, reports & dashboards
  • Standard support
Most Popular

Growth

Per-user pricing as your team scales

R249/ user / month

11+ users · Billed per user

  • All platform features included
  • Audits, logs, approvals & actions
  • Schedulers, reports & dashboards
  • Priority support

Enterprise

Volume pricing for large-scale operations

R199/ user / month

100+ users · Custom billing

  • All platform features included
  • Dedicated account manager
  • Custom implementation support
  • SLA guarantees

How it works: The Starter plan is R2,500/month and covers up to 10 users with every feature included. When your team grows beyond 10, you move to Growth — simple per-user pricing at R249/user. Organisations with 100+ users benefit from volume pricing at R199 per user. All plans include a 30-day free trial with no credit card required.

FAQ

Frequently Asked Questions

Everything you need to know about Storecall

Storecall is a connected operations platform that brings your daily workflows—like audits, issue logs, and approvals—into one structured system. It replaces scattered communication, spreadsheets, and manual tracking with a clear, accountable process your whole team can follow.

Still have questions?

Can't find the answer you're looking for? Our team is here to help.

Ready to Get Visibility
Across Your Entire Network?

Join logistics teams using Storecall for warehouse checks, delivery exceptions, fleet inspections, and real-time network visibility. Start your free trial today — no credit card required.

30-day free trial
No credit card required
Setup support included
Cancel anytime
3hr Avg Decisions
Decisions in hours, not days
100+ Locations
Coordinated through one system
15K+ Workflows
Processed without manual tracking